Front Desk Receptionist

JG Singapore Pte Ltd
  • Post Date: September 4, 2023
  • Apply Before: October 3, 2023
  • Views 243
Job Overview

We are seeking a friendly, professional, and customer-oriented individual to join our team as

Front Desk Receptionist

In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to ensure a positive customer experience by addressing inquiries, resolving complaints, and providing accurate information.


• Greet and welcome customers in a courteous and friendly manner.
• Answer incoming calls and respond to customer inquiries promptly and professionally.
• Assist customers with their requests, such as booking appointments, making reservations, and processing    payments.
• Handle customer complaints and issues, striving to find satisfactory resolutions while maintaining a         positive attitude.
• Provide information about products, services, and promotions accurately and effectively.
• Upsell products or services when appropriate, maximizing sales opportunities.
• Collaborate with shops In-charge and staffs to ensure smooth operations and efficient service for our customers.
• Maintain a neat and organized front desk area, ensuring it is well-stocked with necessary supplies.
• Handle administrative tasks, including data entry, filing, and maintaining customer records.
• Follow company policies and procedures to ensure consistent service and adherence to quality standards.


• High school diploma or equivalent; additional certifications in customer service or hospitality is a plus.
• Proven experience in a customer service role, preferably in a front desk or receptionist position.
• Excellent verbal and written communication skills, with the ability to effectively interact with customers from diverse backgrounds.
• Strong problem-solving and conflict resolution abilities.
• Proficient computer skills, including experience with MS Office and customer management software.
• Exceptional organizational and multitasking skills, with keen attention to detail.
• Ability to remain calm and composed in high-pressure situations.
• Professional appearance and demeanor.
• Flexibility to work evenings, weekends, and holidays as required.

Other Info & Benefits
Gross Salary : $2,200-$2,400
Off days : 2 off days/week
Other benefits : Transport allowances, medical benefits & uniform provided.

If this Front Desk Receptionist position aligns with your skills, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience. We look forward to reviewing your application.

Job Detail
  • Offered Salary$2,000 - $3,000
  • QualificationN Levels
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